There are several different versions of Amazon scam messages being circulated. They're nothing new—scammers have been sending text messages that look like they're being sent from Amazon for years. These Amazon scams have the potential to end in disaster—from having your Amazon account hacked or compromised to getting your identity stolen.
Most of these text messages include a link to a phishing website where you'll be asked for your personal and financial information. Other text messages will give you a phone number that will connect you with a scammer, not Amazon. Here are some of the most common versions of these scam texts and how to protect yourself and your accounts.
There are several different versions of fake Amazon texts being sent to subscribers, and this is by no means an exhaustive list. However, these examples will give you a good idea of how these scams work and how to identify an actual text message from a fake one.
You may receive a text message that confirms the purchase of an expensive item, such as a new iPhone or Sony TV. It will direct you to call a phone number to cancel and request a refund.
This scam works because you're tricked into thinking your credit card has been charged hundreds of dollars without your consent. So, in a rush to reverse the charges, you call the number. The person who picks up will pretend to be an Amazon representative; however, they are not.
The person you're speaking to is a scammer who will ask for your sensitive information to cancel the transaction. This can include your Amazon username and password (including the two-step verification number), credit card number, and more.
Raffles and Giveaways
Another tactic scammers use is to make you think you've won a prize or giveaway. You immediately click the suspicious link to claim your winnings—after all, who doesn't love a freebie? Unfortunately, instead of landing on a legitimate Amazon domain, the link takes you to a phishing website designed to steal your information.